Wednesday, November 26, 2008

Lost Passwords

From a client’s bookkeeper:

Dear Kerry,
I do hope you can help me, I have lost the password for the client’s books ! I know that the last time I up loaded it to you I included it on the message that accompanied it. I really would appreciate it if you would look it up on your system. If I can get it again, this will never happen again! It has been along time since I worked on the file. We  are working on the data entry for the year end for 2008
Thank you so much for your Time

Dear Kerry,
Eureka! I found it! Thank you for your time. I will get started on all that I have to do.
Thanks Again

My reply:

I'm glad you found your password.

If you are going to be working with a lot of people's QB files, there is a very handy program available to uncover passwords in QB files that I have been using at last once every few weeks for the past several years when clients either forget to tell me the password or tell me the wrong one.  The first thing I do when I open a file with a password is to remove it from my copy because they are a nuisance I prefer to avoid.

You can order it from PassWare at their website.

Good luck.